Privacy Policy

Updated August 2018

This page tells you how we collect and use the personal data of job seekers who have registered with us and how we comply with the provisions of the General Data Protection Regulation (GDPR). For a printer-friendly version of this policy download the PDF version.

Website users, please note - we do not use cookies nor collect any personal data about you.

1. Information we collect

The information about you that we collect is:

  1. That on your application form - name, contact details, details of former job, your redundancy and how your found out about CSWB
  2. On an ongoing basis we keep details of your attendance at our meetings and of any 1-on-1 support sessions you have had with our volunteers
  3. Feedback from you on our meetings - though this is anonymous and does not include your name.

2. How we process your data

We use the online services of They are our data processor. Your data is held securely and can only be accessed by CSWB administrators. You can read how they comply with GDPR and their privacy policy at

3. How we use your data

The main use of your data is to enable us to communicate with you - primarily using email. Specifically this includes:

Additionally, we aggregate individual data to provide summary statistics and analyses to help us make grant applications and also provide information to our existing funders. Examples include:

All this data is anonymised and does not identify individuals by name.

4. Who we share your data with

Nobody! Even though we are part of The Foundation for Job Seekers network, they receive only summarised statistical data from us, and no names or details of our job seekers.

5. How long do we keep your data?

We keep your data on file for 2 years after you formally leave us, either through notifying us (e.g. you have found a new job), or your failure to respond to requests for updates on your status. This allows us to keep alumni informed of news or special events from CSWB. You can request to be removed earlier or to remain on our emailing list for longer by emailing

6. How we protect your data

Currently your data is held at In the event of any breach it is the duty of both of us to report it to you and also the Information Commissioners Office.

7. Your right to access

Under GDPR you have the right to access your personal data and supplementary information. You can access and amend your personal data through your membermojo account. Alternatively, you can a data access requests to Access requests are free of charge and we will respond within one month.

This page last updated 20th August 2018

Important Notice - The information and advice given on this website or by our volunteers is given in good faith. No responsibility whatsoever shall attach to Careers Springboard West Berkshire or any person acting on its behalf for any actions taken by any person acting on this information or advice.